---
title: Help Centre ThoroughRepository
---

[![ThoroughRepository Logo](https://help.thoroughrepository.com/hubfs/Blue%20-%20Badge%20and%20Text%20copy.png) ](https://help.thoroughrepository.com/?hsLang=en)

- [HOME ](https://help.thoroughrepository.com/?hsLang=en)
- [FEATURES ](https://help.thoroughrepository.com/features?hsLang=en)
- [ARQANA ](https://help.thoroughrepository.com/arqana?hsLang=en)
- [ABOUT ](https://help.thoroughrepository.com/about?hsLang=en)
- [HELP CENTRE ](https://help.thoroughrepository.com/help-centre?hsLang=en)
- [CONTACT ](https://help.thoroughrepository.com/contact-us?hsLang=en)

[LOG IN ](https://portal.thoroughrepository.com/) [SIGN UP ](https://portal.thoroughrepository.com/register)

# Help Centre

 Access our complete knowledge base for veterinarians and sale administrators, with step-by-step guides to help you get started quickly with ThoroughRepository.

 Whether you're setting up your first sale, configuring vet submissions, or reviewing imaging workflows, you'll find clear, practical guidance tailored to your role.

## Choose Your Role

 Select your role to access focused articles, video tutorials, and step-by-step guides.

### Veterinarians

[

Getting Started

#### Setup Guide

 Step-by-step checklist to get your clinic ready — from account setup to uploading your first studies.

](https://www.thoroughrepository.com/vet-checklist?hsLang=en) [

#### Help Centre

 Articles and tutorials covering image upload, viewer tools, reporting, and day-to-day repository workflows.

](https://help.thoroughrepository.com/vet?hsLang=en)

### Sale Administrators

[

Getting Started

#### Pre-Sale Checklist

 A complete pre-sale setup workflow covering configuration, protocols, deadlines, and viewing rules.

](https://www.thoroughrepository.com/admin-checklist?hsLang=en) [

#### Help Centre

 Guides for configuring sales, managing protocols, reviewing submissions, and running analytics.

](https://help.thoroughrepository.com/admin?hsLang=en)

## Need Help?

 Our team is available to assist you anytime. Reach out via phone, email, or WhatsApp — we're here to help you get the most out of ThoroughRepository.

![Jack Halford](https://help.thoroughrepository.com/hubfs/Jack%20Halford%20-%20Headshot%20-%20Website-1.jpeg)

Jack Halford

CEO & Founder

Australia, NZ, USA, Europe

[![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Phone.png) ](tel:+61421485968) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Email%20Icon.png) ](mailto:support@thoroughpacs.com) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/WhatsApp%20Icon.png) ](https://wa.me/61421485968)

![Zach de Botton](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Zach%20de%20Botton%20-%20Headshot.png)

Zach de Botton

COO

USA, UK, Europe

[![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Phone.png) ](tel:+447503088813) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Email%20Icon.png) ](mailto:support@thoroughpacs.com) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/WhatsApp%20Icon.png) ](https://wa.me/447503088813)

![WhatsApp](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/WhatsApp%20Icon.png)

Chat with us on WhatsApp

Support channel

Global support • 24/7

[![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Phone.png) ](tel:+447831773382) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/Email%20Icon.png) ](mailto:support@thoroughpacs.com) [![](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/WhatsApp%20Icon.png) ](https://wa.me/447831773382)

[![ThoroughRepository Logo](https://help.thoroughrepository.com/hubfs/ThoroughRepository%20Website/White%20-%20Badge%20and%20Text.png) ](https://help.thoroughrepository.com/?hsLang=en)

ThoroughRepository Pty Ltd  
Unit 2, 3 Northward Street,  
Upper Coomera, QLD  
4209, Australia

### Features

- [Veterinarian](https://help.thoroughrepository.com/features?hsLang=en)
- [Auction House](https://help.thoroughrepository.com/features?hsLang=en)

### Company

- [About Us](https://help.thoroughrepository.com/about?hsLang=en)
- [Contact Us](https://help.thoroughrepository.com/contact-us?hsLang=en)

### Resources

- [Help Centre](https://help.thoroughrepository.com/help-centre?hsLang=en)
- [Terms & Conditions](https://help.thoroughrepository.com/terms-conditions?hsLang=en)
- [Privacy Policy](https://help.thoroughrepository.com/privacy-policy?hsLang=en)
- [API & Documentation](https://help.thoroughrepository.com/docs?hsLang=en)

Copyright © 2024 ThoroughRepository Pty Ltd. All Rights Reserved.